Methods of Payments & Policies

Registration Policies

  • All individuals, including program presenters, attending the convention must pay a registration fee. Program presenters must be registered by 22 November 2024 or programs will be reviewed for removal from the convention program and spaces offered to presenters on the alternate list. Individual presenters on group programs that are not registered will be deleted. Research paper and research poster authors who will not be present at Convention must be listed on the proposal as authors, not presenters. Research paper and poster presenters who are not registered by 22 November 2024 will be changed to authors. 
  • Student rates are for full-time, currently enrolled students only. You must be an ACPA Graduate or Undergraduate Student Member to qualify. Those who are employed full-time are not eligible for student rates.
  • In order to qualify for member rates, membership with ACPA must be valid through 19 February 2025. You must have your own individual membership. ACPA Members who purchase a Convention Registration understand their membership needs to be active through 19 February 2025. If it is not active prior to the start of the 2025 Convention you will not be provided with your Convention credential unless you renew your membership or pay the difference between the non-member and member registration cost. (Member will be required to enter their initials at the time of registration to signify their agreement and understanding).
  • Registrants with a one-day pass are permitted to upgrade to a full registration. However ACPA’s cancellation policies will apply for those who need to change their order from “full” to “one-day” registration.
  • Registrations are transferable to ACPA members and registrants of the same membership type. Registration transfers are not permitted to non-members. To transfer a convention registration, email [email protected]

Methods of Payment and Policies

Payment can be made by check, money order, or credit card (MasterCard, Visa, American Express, or Discover). Purchase orders or International orders are not accepted. A service/processing fee of US $55 per registration will be assessed for returned checks. Changes in payment method after initial payment is processed are not permitted.

Cancellation and Refund Policies

To cancel a registration and request a refund, log in to your registration using the information at the bottom of the confirmation email and request cancellation. For assistance, email [email protected].  All refund requests must be made by the attendee or credit card holder. Telephone requests will not be honored.

Refund request timelines are as follows:

  • Refund requests received by 13 December 2024 will receive a full refund.
  • Refund requests received between 14 December 2024 and 17 January 2025, will receive a refund equal to 50 percent of the appropriate registration fees.
  • Cancellations received on or after 18 January 2025 will not be eligible for a refund.
  • Refunds for no shows will not be granted.
  • Pre-Convention Colloquia fees will be refunded in full if written request is received or postmarked by 17 January 2025. Registrants will receive a full registration refund for canceled workshops due to low enrollment or or will be offered the opportunity to switch workshops.