Frequently Asked Questions for Advanced Registration
Advanced registration concluded July 9, 2010. The following information is applicable to those who have registered in advance. Download the Multiple Purchase Individual Registration Form.
Information on payment methods and cancellation policies are located here. Questions related to registration are highlighted in orange, and questions related to ACPA membership are highlighted in green.
How do I qualify for member rates when I register?
In order to qualify for member rates, your Individual Membership must be current through March 31, 2011. You must have your own individual member number. You will not receive the member rate by using your college/university's member number.
How do I know if I qualify for Student Member rates when I register?
Student member rates are for full-time students only. A Student Member is defined as one who is currently enrolled as a student and is not employed full-time during the membership year. Individuals employed full-time and taking courses are not eligible for these rates.
Can I use alternate forms of payment for registration and membership so that payments can be made separately?
[For example: a college/university credit card and personal credit card or any combination of credit card and personal check]
It is best to submit the membership and registration together on one form of payment. If you must submit the membership and convention registration separately, first complete and submit the membership application. This process is expedited by processing your membership online. Attach the completed membership form, or your receipt of online payment for membership, to your convention registration and membership form.
What is a guest pass and who is eligible for the pass?
A guest pass is a purchase option for the personal guests of registered convention attendees. A guest pass can be purchased separately and is valid for the guest to participate in the following events: the opening reception, convention showcase, and evening socials. There is no one-day convention guest pass. The guest pass option is not available to members.
Do program presenters need to register for the convention?
All program presenters must register for the convention. Options are available for either a full convention registration or one-day pass. Program presenters with an active ACPA membership who are presenting a program or programs and participating in the convention on only one day may register for a one-day pass. Presenters who will be participating in the convention for more than one day, or non-members, must register with a full convention registration.
Can I transfer my convention registration to someone else, if I can no longer plan to attend?
Registrations are non-transferable except for identical membership types. Contact either Stephanie Gatson or Aleasha Mayo at the ACPA International Office at 1-202-835-2272 to request a Registration Transfer Form from the membership services staff.
If I am having technical problems registering online, what can I do?
Complete a downloadable convention registration form and submit the information via fax at 1-202-296-3286. You can also send the completed form in the mail before the postmark date (June 30, 2010) to ensure that you meet the registration deadline.
How do I know that my registration has been received and processed?
You will know that your registration has been received and processed when you receive an e-mail communication from ACPA that says, "The following registration order is completed and processed." You will only hear again from ACPA if there was a problem with the payment information that you provided.
How can I retrieve my username and password?
To retrieve your username and password information click "Forgot Your Logon Information?" on the Member Login page.
Where can I find my username and password on my membership receipt?
Look for your username and password at the end of the membership e-mail receipt.
How can I verify if my college, university, or organization is a member?
Find out if your college, university or organization is a member by searching the ACPA College/University and Organization Member Directory.
Do I need a membership, if my college, university, or organization is a member?
Not necessarily. The Individual Membership is separate from a College/University or Organizational Membership. If your college/university or organization is a member, you may join ACPA as a General- Member/College/University or a General Member College/University for $75, which is a discount of 40% off of the regular membership rate of $125. View the different individual membership types here.
What is the membership refund policy?
ACPA membership is non-refundable. Any extenuating circumstances that require special consideration should be sent in writing to the ACPA International Office - Attn: Membership or via e-mail to the Membership Coordinator.
How can I make changes to my address, e-mail, demographics, or renew my membership?
You can revise all of the items listed below via MyRecord once you login on the member page. However, for security purposes, name and position title changes must be made by contacting the ACPA's International Office.
- Manage your e-mail subscriptions
- View your membership type and other pertinent data
- Change your password
- View/Update your demographics
- Change College/University or Organizational affiliation
- Update your mailing address, e-mail, or phone number
